Sometimes through your IRC experience you may have the need to contact the ExChat Administration for one reason or another. Below is a listing of the likely reasons you may need to contact ExChat and how exactly you go about doing it. Though we may be tardy in a response, remember we’re here to help you and make your IRC experience better than anywhere else!
Remember you can contact ExChat online by asking relevant questions in any of the ExChat owned or ExChat recommended Help Channels as listed on this site. Also remember to check through this site first, before requesting online or email assistance.
ExChat has employed the use of several teams to better ensure that you, the users of ExChat have a better experience, and to ensure that when you aren’t having such a good day, there will be specific groups of persons to assist you.
Following is a listing of the issues that each team handles in summary.
|You have been AKILLED from ExChat||Klinefirstname.lastname@example.org|
|You can’t connect to ExChat||Klineemail@example.com|
|You have been placed on services ignore||SAbusefirstname.lastname@example.org|
|Your Nick or Channel has been Frozen||join #email@example.com|
|Your Nick or Channel has been Closed||join #firstname.lastname@example.org|
|Your Nick or Channel has been Forbidden||join #email@example.com|
|Reporting Mass Adds and Spam||MassAdsfirstname.lastname@example.org|
|Requesting Anti Spam Bot for your channel||MassAdsemail@example.com|
|Information on Open Proxies/Wingates||Exploitsfirstname.lastname@example.org|
|You have/had exploited or been exploited by the use of trojan scripts etc.||Exploitsemail@example.com|
|General enquiry related to the Exploits Team||Exploitsfirstname.lastname@example.org|
|Anything related to ExChat’s website||Webteamemail@example.com|
|For a potential security bug in Services||SRAfirstname.lastname@example.org|
|For any suggestions you may have to make DALnet email@example.com|